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To all our clients, partners and suppliers

Please note that our operations will be closed from March 24 2020 to May 4 2020 due to the COVID-19 pandemic. In order to comply with the safety measures, put in place by our government this pause will allow us to ensure the safety and well-being of all our employees, their families and to participate in the collective social effort to help eliminate the COVID-19 virus.

As essential services companies continue their operations in order to supply our daily needs, part of our team will be available to answer your call in the case of an emergency:

Johny Allard (Sales) 819-475-5359
Sylvain Jetté (Service) 819-479-4965
Dominic Desmarais (Human resources and production) 819-471-1628
Pierre Desilets (Administration and accounting) 819-470- 6821

Privacy Policy

Concept-air is committed to respecting your privacy and protecting the personally identifiable information you provide to us on the Website.

This Privacy Policy applies only to information we collect on the Website and does not apply to our collection of information from other sources.

Information collected and its use

Cookies, Google Analytics and social networks
To personalize your visit to our website, we use cookies and similar technologies.

This information includes:

-The IP address of your computer, without personal reference such as your name;
-The operating system of your device;
-Information related to your browsing on our site: date, time, duration, pages viewed and frequency of your visits;
-Cookies linked to Google advertisements may also be used to collect demographic data and information about your interests, without reference to your name or any information that could identify you.

If you do not want cookies to be placed on your computer you must configure your browser to block cookies before using our website.

By continuing to browse our website without changing your cookie settings, you hereby acknowledge and accept the use of cookies by Concept-air.

Form and interactivity


Personal information is collected through forms or interactive tools present on the concept-air site. This information may be used for contact purposes, correspondence, informative or promotional communication, comments and may include:

-Name;
-First name;
-Email address;
-Phone number;
-Corporate intelligence;
-All other information included in the user’s free writing section.
-The personal information collected may vary depending on the tool and form used.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request.

Disclosure to third parties
We do not rent or sell your personally identifiable or potentially personally-identifying information to third parties.

We disclose personally identifiable information in the following situations:

-If required in connection with a legal process such as a subpoena, court order or other governmental request;
-If we believe that this disclosure is necessary, and in good faith. Such disclosure may occur in situations such as: protecting our rights, protecting your safety or that of others, investigating fraud or in response to a government request;
-Subject to having first obtained your consent, we may disclose the information to any other third party.

Security
We store personal information collected in a secure environment by several means:
-Management of access to authorized people only;
-Network monitoring software
-Username and password;
-Firewall

Our commitment to you is to maintain a high degree of security and confidentiality through the integration of recent technologies. However, we remind you that the transmission of personal information using the Internet, despite the implementation of the best possible protection tools, always involves a certain amount of risk.

Right of opposition and withdrawal

You can update or correct any personal data we have collected provided it is acceptable under the Act. You can also withdraw or change your consent to the use of your data at any time as long as it is legally acceptable to do so.

To modify, delete or contest the data collected, contact our manager:

pdesilets@concept-air.ca
819-475-0041

Updated: February 5, 2024